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SHIPPING OPTIONS 

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  • Germany: 7 € DHL/ POST (7-8 working days)

  • Europe: 27 € DHL/ POST  (7-8 working days)

  • Outside Europe: 48 € DHL/ POST (7-8 working days)

  • Free Shipping Worldwide - Minimum spend of: 250 €

        

SHIPPING FOR BESPOKE ITEMS GERMANY

  • Europe, Outside Europe: DHL, POST (1-3 working weeks)

PLEASE NOTE:

  • When returning goods, please use the enclosed returns note and send to the following address only:


LITOLFF
Oskar-Jäger-Strasse 175
50825 Cologne

Germany

ON REQUEST

  • We can make initials, name or phrase on the products of your choice.

  • The colour of the letters is in the color of the product.

  • The letters can be in 1.handwriting or 2.print type.

  • Please write it always as in the example: Philip- 1. or PHILIP- 2. (1.handwriting or 2.print type )

  • Please take care when entering your personalisation as it will be embroided exactly as you enter it, including any capitalisation (e.g. Philip, philip, PHILIP).

Need some help? Please contact us:

  • export.litolff(at)icloud.com

  • Cell 0049 (0) 1791263179

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Monday to Friday 11am - 16pm

PACKAGING

  • Orders are packed in our signature LITOLFF box with a LITOLFF badge on top or in a LITOLFF cotton bag.

GIFT CARD

  • Select a plain LITOLFF complement card or a peronal gift message that can be printed on a LITOLFF complement card.

  • Please write a peronal gift message, in the notes field, at the end of placing your order.

GIFT/INVOICE an invoice where the price is not shown

  • An order can be considered as a "gift".

  • Please make a note, in the notes field, at the end of placing an order, if you wish the gift invoice in the package that is sent to the gift recipient.

PREORDER:

  • ​All goods which are marked with preorder are available with a delivery time of 8-12 week- after placing the order.

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SHIPPING WORLDWIDE

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  • Afghanistan            48 € (7-8 working days delivery)

  • Egypt                      48 € (7-8 working days delivery)

  • Albania                   27 € (7-8 working days delivery)

  • Algeria                    48 € (7-8 working days delivery)

  • Andorra                  27 € (7-8 working days delivery)

  • Angola                     48 € (7-8 working days delivery)

  • Antigua and Barbuda 48 € (7-8 working days delivery)

  • Equatorial Guinea  48 € (7-8 working days delivery)

  • Argentina                48 € (7-8 working days delivery)

  • Ethiopia                   48 € (7-8 working days delivery)

  • Australia                  48 € (7-8 working days delivery)

  • Bahamas                  48 € (7-8 working days delivery)

  • Bahrain                     48 € (7-8 working days delivery)

  • Bangladesh             48 € (7-8 working days delivery)

  • Barbados                 48 € (7-8 working days delivery)

  • Belgium                    27 € (7-8 working days delivery)

  • Belize                         48 € (7-8 working days delivery)

  • Benin                         48 € (7-8 working days delivery)

  • Bhutan                      48 € (7-8 working days delivery)

  • Burma                       48 € (7-8 working days delivery)

  • Bolivia                       48 € (7-8 working days delivery)

  • Botswana                 48 € (7-8 working days delivery)

  • Germany                  5 € (7-8 working days delivery)

  • Brazil                         48 € (7-8 working days delivery)

  • Brunei                       48 € (7-8 working days delivery)

  • Bulgaria                    27 € (7-8 working days delivery)

  • Burkina Faso            48 € (7-8 working days delivery)

  • Burundi                     48 € (7-8 working days delivery)

  • Canada                      48 € (7-8 working days delivery)

  • Chile                          48 € (7-8 working days delivery)

  • China                         48 € (7-8 working days delivery)

  • Costa Rica               48 € (7-8 working days delivery)

  • Denmark                  27 € (7-8 working days delivery)

  • Djibouti                     48 € (7-8 working days delivery)

  • Dominica                  48 € (7-8 working days delivery)

  • Dominican Republic 48 € (7-8 working days delivery)

  • Ecuador                    48 € (7-8 working days delivery)

  • El Salvador               48 € (7-8 working days delivery)

  • Ivory Coast               48 € (7-8 working days delivery)

  • Fiji                              48 € (7-8 working days delivery)

  • Finland                      27 € (7-8 working days delivery)

  • France                       27 € (7-8 working days delivery)

  • Gabon                       48 € (7-8 working days delivery)

  • Gambia                      48 € (7-8 working days delivery)

  • Ghana                        48 € (7-8 working days delivery)

  • Grenada                    48 € (7-8 working days delivery)

  • Greece                       27 € (7-8 working days delivery)

  • Great Britain & Northern Ireland. 27 € (7-8 working days delivery)

  • Guatemala                48 € (7-8 working days delivery)

  • Guiana                       48 € (7-8 working days delivery)

  • Guinea                       48 € (7-8 working days delivery)

  • Guinea-Bissau           48 € (7-8 working days delivery)

  • Haiti                           48 € (7-8 working days delivery)

  • Honduras                   48 € (7-8 working days delivery)

  • India                           48 € (7-8 working days delivery)

  • Indonesia                   48 € (7-8 working days delivery)

  • Iraq                             48 € (7-8 working days delivery)

  • Iran                             48 € (7-8 working days delivery)

  • Ireland                       27 € (7-8 working days delivery)

  • Iceland                       48 € (7-8 working days delivery)

  • Israel                          48 € (7-8 working days delivery)

  • Italy                            27 € (7-8 working days delivery)

  • jamaica                      48 € (7-8 working days delivery)

  • Japan                         48 € (7-8 working days delivery)

  • Yemen (Arab.Republik) 48 € (7-8 working days delivery)

  • Yemen (Dem.Volksrep.) 48 € (7-8 working days delivery)

  • Jordan                       48 € (7-8 working days delivery)

  • Yugoslavia                27 € (7-8 working days delivery)

  • Cambodia                 48 € (7-8 working days delivery)

  • Cameroon                 48 € (7-8 working days delivery)

  • Cape Verde               48 € (7-8 working days delivery)

  • Kenya                        48 € (7-8 working days delivery)

  • kiribati                       48 € (7-8 working days delivery)

  • Colombia                  48 € (7-8 working days delivery)

  • Comoros                   48 € (7-8 working days delivery)

  • Congo                       48 € (7-8 working days delivery)

  • Korea North             48 € (7-8 working days delivery)

  • South Korea             48 € (7-8 working days delivery)

  • Cuba                          48 € (7-8 working days delivery)

  • Kuwait                       48 € (7-8 working days delivery)

  • Laos                           48 € (7-8 working days delivery)

  • Lesotho                    48 € (7-8 working days delivery)

  • Lebanon                   48 € (7-8 working days delivery)

  • Liberia                       48 € (7-8 working days delivery)

  • Libya                          48 € (7-8 working days delivery)

  • Liechtenstein           27 € (7-8 working days delivery)

  • Luxembourg            27 € (7-8 working days delivery)

  • Madagascar             48 € (7-8 working days delivery)

  • Malawi                       48 € (7-8 working days delivery)

  • Malaysia                    48 € (7-8 working days delivery)

  • Maldives                    48 € (7-8 working days delivery)

  • Mali                            48 € (7-8 working days delivery)

  • Malta                          27 € (7-8 working days delivery)

  • Morocco                    48 € (7-8 working days delivery)

  • Mauritania                 48 € (7-8 working days delivery)

  • Mauritius                    48 € (7-8 working days delivery)

  • Mexico                       48 € (7-8 working days delivery)

  • Mocambique             48 € (7-8 working days delivery)

  • Monaco                     48 € (7-8 working days delivery)

  • Mongolia                   48 € (7-8 working days delivery)

  • Nauru                        48 € (7-8 working days delivery)

  • Nepal                         48 € (7-8 working days delivery)

  • New Zealand            48 € (7-8 working days delivery)

  • Nicaragua                 48 € (7-8 working days delivery)

  • Netherlands             27 € (7-8 working days delivery)

  • Niger                          48 € (7-8 working days delivery)

  • Nigeria                       48 € (7-8 working days delivery)

  • Norway                      27 € (7-8 working days delivery)

  • Oman                         48 € (7-8 working days delivery)

  • Austria                      27 € (7-8 working days delivery)

  • Pakistan                    48 € (7-8 working days delivery)

  • Panama                     48 € (7-8 working days delivery)

  • Papua New Guinea 48 € (7-8 working days delivery)

  • Paraguay                  48 € (7-8 working days delivery)

  • Peru                           48 € (7-8 working days delivery)

  • Philippines               48 € (7-8 working days delivery)

  • Poland                       27 € (7-8 working days delivery)

  • Portugal                    27 € (7-8 working days delivery)

  • Quatarrh                  48 € (7-8 working days delivery)

  • Russia                       48 € (7-8 working days delivery)

  • Rwanda                     48 € (7-8 working days delivery)

  • Romania                  27 € (7-8 working days delivery)

  • Saint Christopher & Nevis  48 € (7-8 working days delivery)

  • Saint Lucia               48 € (7-8 working days delivery)

  • Saint Vincent           48 € (7-8 working days delivery)

  • Solomon Islands    48 € (7-8 working days delivery)

  • Zambia                      48 € (7-8 working days delivery)

  • San Marino              27 € (7-8 working days delivery)

  • Sao Tome & Principe 48 € (7-8 working days delivery)

  • Saudi Arabia            48 € (7-8 working days delivery)

  • Sweden                     48 € (7-8 working days delivery)

  • Switzerland              48 € (7-8 working days delivery)

  • Senegal                     48 € (7-8 working days delivery)

  • Seychelles                48 € (7-8 working days delivery)

  • Sierra Leone             48 € (7-8 working days delivery)

  • Singapore                 48 € (7-8 working days delivery)

  • Somalia                     48 € (7-8 working days delivery)

  • Spain                         27 € (7-8 working days delivery)

  • Sri Lanka                  48 € (7-8 working days delivery)

  • South Africa              48 € (7-8 working days delivery)

  • Sudan                        48 € (7-8 working days delivery)

  • Surinam                    48 € (7-8 working days delivery)

  • Swaziland                 48 € (7-8 working days delivery)

  • Syria                           48 € (7-8 working days delivery)

  • Taiwan                       48 € (7-8 working days delivery)

  • Tanzania                  48 € (7-8 working days delivery)

  • Thailand                    48 € (7-8 working days delivery)

  • Togo                          48 € (7-8 working days delivery)

  • Tonga                        48 € (7-8 working days delivery)

  • Trinidad & Tobago     48 € (7-8 working days delivery)

  • Chad                         48 € (7-8 working days delivery)

  • Czechoslovakia       27 € (7-8 working days delivery)

  • Tunisia                      48 € (7-8 working days delivery)

  • Turkey                       48 € (7-8 working days delivery)

  • Tuvalu                       48 € (7-8 working days delivery)

  • Uganda                     48 € (7-8 working days delivery)

  • Hungary                    27 € (7-8 working days delivery)

  • Uruguay                    48 € (7-8 working days delivery)

  • United States           48 € (7-8 working days delivery)

  • Vanuatu                    48 € (7-8 working days delivery)

  • Vatican City             27 € (7-8 working days delivery)

  • Venezuela                 48 € (7-8 working days delivery)

  • Society. Arab Emirates  48 € (7-8 working days delivery)

  • Vietnam                    48 € (7-8 working days delivery)

  • Wester Sahara         48 € (7-8 working days delivery)

  • Wallis and Futuna    48 € (7-8 working days delivery)

  • Yemen                      48 € (7-8 working days delivery)

  • Zambia                      48 € (7-8 working days delivery)

  • Zimbabwe                 48 € (7-8 working days delivery)

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  • SHIPPING TAX AND DUTY FEES

  • Please be aware of customs and duty fees the customer will be liable to pay in any destination outside of the EU. We are not responsible for any parcels returned for unpaid customs fees and will not issue refunds under these circumstances. Please also note that our LITOLFF store or LITOLFF Office will not be able to help with any orders placed online. If you have any other delivery questions please contact us at: export.litolff(at)icloud.com

UNWANTED ITEMS 

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Returns Information 

Return & Exchange Policy 

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LITOLFF store online purchases: If you are not 100% satisfied with your purchase you can return your goods, provided we get them back within 14 days and in perfect original saleable condition, in the original packaging, with all tags attached. 

 

Online purchases only: If you are a customer in the EU, Norway, Liechtenstein or Iceland, you have additional statutory rights to cancel online orders from when you made the order up to 14 days after you receive the goods. If you wish to cancel before delivery of your items, email us at export.litolff(at)icloud.com, or complete a cancellation form [link] via email or post. If you wish to cancel after receiving the items, return them to us within 

14 days of receipt in perfect sateable condition, in the original packaging and with all tags attached. For items LITOLFF store online, please fill out the returns form included with your order. If you did not receive a returns form, please contact us via email. Our returns address is 

LITOLFF, Oskar Jäger Strasse 175, 50825 Cologne, Germany.

Customers are responsible for return shipping charges for unwanted items. For your protection, please be sure to return your goods via recorded or registered post. 

 

EXCEPTIONS 

 

We cannot accept any returns on for hygiene reasons, except where faulty or not as described (see below). 

 

EXCHANGES 

 

We cannot hold stock for exchanges. In order to exchange your item you should return the original purchase in accordance with this policy and then submit a new order online or purchase a new item in store. 

 

PAYMENT OF REFUNDS 

 

Refunds in relation to online purchases will be made to you as soon as possible via the original payment method and in any event within 14 days of our receipt of returned items. 

We may make deductions from refunds to reflect any reduction in the value of the items which may have resulted from your handling of them; i.e. they are no longer in perfect saleable condition. 

 

For returns queries, please contact us at export.litolff(at)icloud.com.

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DAMAGE TO SHIPPING PACKAGING

 

If the delivery was damaged at the shipping/customs broker, LITOLFF needs

Pictures of the packaging and the goods showing the damage. As soon as these

are available, LITOLFF will inform the insurance company for the damage,

to organize the return for insurance.

 

Please contact us at export.litolff(at)icloud.com.

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FAULTY ITEMS 

 

If your items are faulty or not as described, you are entitled to return them to us within 14 days of receipt for exchange or a refund. If you are returning the items after 14 days has passed, we may opt to repair or replace them before offering a refund. We will cover the cost of any return postage for goods which are faulty or not as described.

PRODUCT INFO DUMMY

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Caution! Use Medical pacifier only closed.

  • Best clinically proven material

  • Boil - proof

  • Specially polished smooth surfaces

  • Triple perforation in the mouth shield

  • prevents congestion of saliva.

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Inspect the pacifier regularly and if it shows any damage, replace it immediately. Do not expose pacifier to direct sunlight when not in use.

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For the sake of your child’s safety:Warning: Clean before every use and examine it for damaged parts by stretching it into all directions

(especially silicone) Even the best material is subject to ageing, 

therefore discard damaged pacifiers at once. Warning!

Do not bring teats into contact with pointed or sharp objects (danger of tearing or swallowing).

 

We recommend replacing the pacifier every 1-2 months for reason of hygiene and safety. Before first use sterilize the pacifier for 5 minutes in cooking water. Afterwards squeeze out possible rest water of the teat. Do not clean pacifier with washing-up liquid or in a dishwasher. Caution: Do not attach any not certified strings or cords to the pacifier, your child could strangle himself.

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Do not wet the sucking parts with sweet substances (caries). Protect from intensive solar radiation and heat (premature material fatigue)

1.  The delivery time for all pacifiers in all colors is currently delayed.

Last updated 01/04/2023

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